Deckmate · Refund Policy

Refund Policy

Fourteen days, no questions.

If you bought Deckmate Pro in the last fourteen days and want your money back, email hello@deckmate.app from your purchase address, or use the receipt link from Paddle.com, our merchant of record and the seller on your invoice. Paddle returns the money to your original payment method.

What happens to the license

A refunded key stops being valid, and the Deckmate mark returns on presented decks and exports. For a team license, the refund covers all five keys. The app itself keeps working; the free version is the same app.

After fourteen days

Write to us anyway. We would rather hear what went wrong than keep money that feels wrongly kept, and edge cases get read by a human.

Made by RAIVEN · About · Terms · Refunds · Privacy · hello@deckmate.app
Last updated 5 November 2026.